![amazon account was connected to echo show 5, but I cant register my device to my alexa app on my iphone. I somehow got my alexa app to connect to my grandma's amazon account was connected to echo show 5, but I cant register my device to my alexa app on my iphone. I somehow got my alexa app to connect to my grandma's](https://preview.redd.it/b2ibtdyu3ye31.jpg?auto=webp&s=c2fb9ec4790bfe5857fe679380633ad9793f522b)
amazon account was connected to echo show 5, but I cant register my device to my alexa app on my iphone. I somehow got my alexa app to connect to my grandma's
![I deregistered my alexa and registered again. It said it had to update, but it said it failed and now I have a purple light on my dot. Any fix? : r/ alexa I deregistered my alexa and registered again. It said it had to update, but it said it failed and now I have a purple light on my dot. Any fix? : r/ alexa](https://i.redd.it/qnjdvmxba3941.jpg)
I deregistered my alexa and registered again. It said it had to update, but it said it failed and now I have a purple light on my dot. Any fix? : r/ alexa
![1 Alexa toolbar installation and registration process, with a field for... | Download Scientific Diagram 1 Alexa toolbar installation and registration process, with a field for... | Download Scientific Diagram](https://www.researchgate.net/profile/Richard-Rogers-7/publication/278317869/figure/fig1/AS:391876327821315@1470442005306/Alexa-toolbar-installation-and-registration-process-with-a-field-for-the-users-postal.png)