![Someone hacked into my account. Changed my password, security questions, and cell phone number. Meanwhile my credit card information is saved. My PS4 has turned into a brick. Due to the coronavirus Someone hacked into my account. Changed my password, security questions, and cell phone number. Meanwhile my credit card information is saved. My PS4 has turned into a brick. Due to the coronavirus](https://preview.redd.it/33uqn2240xo41.jpg?width=640&crop=smart&auto=webp&s=1b1708606cb37cce2f81fb0bfd590c5639626bdf)
Someone hacked into my account. Changed my password, security questions, and cell phone number. Meanwhile my credit card information is saved. My PS4 has turned into a brick. Due to the coronavirus
![PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours" PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"](https://preview.redd.it/p6bzmb70k1341.jpg?width=640&crop=smart&auto=webp&s=31a713afa7cfb45b18796447e87ff04612f2da74)
PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"
![So SONY permanently banned my old-highly-invested-in PSN ID, then offered solution, then revoked it. Because Support can't decide if I'm inherently offensive or not.. :( : r/PS4 So SONY permanently banned my old-highly-invested-in PSN ID, then offered solution, then revoked it. Because Support can't decide if I'm inherently offensive or not.. :( : r/PS4](https://external-preview.redd.it/R9EY7pBwlTyXtbHqHLlQAWwUE2dkDFss0k3MMnXLUyE.jpg?auto=webp&s=6f1fbf312763828526d233b8ff3efe335a0fa6b9)
So SONY permanently banned my old-highly-invested-in PSN ID, then offered solution, then revoked it. Because Support can't decide if I'm inherently offensive or not.. :( : r/PS4
![PS Plus reactivated after long time without it but support says I shouldn't have access to previous games. Is this a mistake on their part or am I wrong in thinking that PS Plus reactivated after long time without it but support says I shouldn't have access to previous games. Is this a mistake on their part or am I wrong in thinking that](https://preview.redd.it/cka8mar16lv71.png?auto=webp&s=ba14dab7c85fcecac3434f8f6fb8f120430edac1)
PS Plus reactivated after long time without it but support says I shouldn't have access to previous games. Is this a mistake on their part or am I wrong in thinking that
![PlayStation Support, PS4, PS5 Customer Service: Live Chat, Email and Telephone Number - PlayStation Universe PlayStation Support, PS4, PS5 Customer Service: Live Chat, Email and Telephone Number - PlayStation Universe](https://www.psu.com/wp/wp-content/uploads/2017/12/playstation-games-2017.jpg)